Your Cloud, Fully Managed.
Your Team, Fully Focused on Product.
Running cloud infrastructure well is a full-time job. Monitoring, patching, incident response, cost management, security updates, capacity planning — the list never ends. Cloudtry’s Managed Services takes all of that off your plate. We become your cloud operations team, handling everything from routine maintenance to critical incidents, so your engineers can spend their time building what actually grows your business.
What’s Covered
24/7 Infrastructure Monitoring & Alerting
Round-the-clock monitoring of your entire AWS environment — compute, databases, networking, storage, and application layers. We detect issues before your users do and resolve them before they become incidents.
Incident Response & On-Call Support
When something goes wrong — and in cloud, eventually something always does — we’re on it. SLA-backed response times, documented runbooks, and post-incident reviews that make your systems more resilient over time.
Patch Management & Security Updates
All OS patches, security updates, and software upgrades handled on a regular schedule — tested before deployment, applied without disrupting your production environment.
Cost Monitoring & Optimisation
We run our Smart Cost Engine continuously against your environment, surfacing savings opportunities every month. Reserved Instance management, rightsizing recommendations, and anomaly alerts — so your cloud bill stays predictable and efficient.
Backup & Disaster Recovery
Automated backup schedules, retention policies, and tested recovery procedures. We make sure that when data needs to be recovered, it can be — quickly and completely.
Performance Tuning & Capacity Planning
Proactive analysis of your system performance and growth trends, so you’re scaling ahead of demand rather than reacting to it. No surprise outages on peak traffic days.
DevOps Support
CI/CD pipeline maintenance, infrastructure-as-code updates, deployment support, and engineering escalations handled as part of the managed service. One team covering your entire cloud operations layer.
How It Works
Every Managed Services client gets a dedicated Cloud Success Lead, a shared operations workspace, clear SLAs, and proactive communication — not just a ticket queue. We integrate with your existing tooling (Slack, PagerDuty, Jira, or whatever you use) and operate as a true extension of your team.
Tiers We Offer
Foundation
Monitoring, alerting, patch management, and monthly cost reports. Ideal for teams that just want the basics covered reliably.
Standard
Everything in Foundation plus 24/7 incident response, backup management, and quarterly architecture reviews.
Advanced
Full-spectrum managed operations including DevOps support, performance tuning, capacity planning, and a dedicated cloud lead. Best for SaaS and high-growth businesses.